Our support services Miriam's story Personal history Miriam had been with her husband for 14 years. During the relationship her husband physically assaulted one of their children. Miriam felt reliant on her husband and unable to leave him. Eventually they lost custody of their two children. Throughout their relationship there was significant coercive control. Her husband would tell friends and family she was always drunk to turn them against her. He would also call Miriam names to damage Miriam’s confidence which prevented her from feeling able to leave the house. There was financial abuse within the relationship as her husband would spend all of their money and then force Miriam to take out bank loans. This left Miriam in significant debt and facing eviction. During the relationship there was also physical abuse. This stopped for a number of years but had recently started again. Miriam recalled a time that he had hit and strangled her until she passed out. Even when Miriam ended the relationship her husband would make excuses to come to the property even when Miriam asked him not to. Support Miriam sought support via the telephone. After speaking to a support worker over the phone Miriam felt confident to come into her local centre and have a face to face appointment. During her appointment the support worker was able to assess the risk to Miriam and assess her needs. Miriam was given safety planning advice and information to reduce her risk. As Miriam felt unable to manage her debts an appointment was made with the Citizens Advice Bureau to support her with her finances. Miriam wanted to divorce her husband so a free legal appointment was made at the centre for her to get the appropriate legal advice. Due to the abuse Miriam lacked confidence and struggled to deal with tasks such as registering with a doctor, speaking to housing etc. The support worker discussed on-going support in the community with Miriam and a referral was made. Outcomes As a result of accessing telephone and face to face support Miriam received; Support to feel in control of her finances Support to access legal advice and support Support to increase safety and reduce risk On-going support in the community. Future plans Miriam now has payment plans in place and is working toward becoming debt free. Her divorce is currently being finalised and Miriam is working closely with her Floating support worker to maintain her tenancy, increase her confidence and develop a relationship with her children.